Expand All | Collapse All
 
Why Barcelona?
Endorsements
Why Barcelona?
About the Centre
About the Centre
Administration
Brochure
Centre Fact Sheet
Classroom Support
Code of Practice
Company
Contacting Us
Courses
Equipment
FAQ
Financial Security
Forum
Inspection Visits
Music Tours
Office Location
Postcard Galleries
Privacy Policy
Publications
Slide Shows
Site Map
Site Uptime
Staff Vacancies
Test Users Online
Value of Geography
Visit Evaluation
Visitors' Book
Visitors Online
What's New?
Accommodation
Accommodation
Hotel Arcadia
Hotel Arcadia
Hotel Menu
Hotel Rules
Risk Assessment
Hotel Victoria
Hotel Victoria
Hotel Rules
Risk Assessment
Location Map
Booking
Availability
Provisional Booking
Booking Conditions
Confirm Booking
Small Groups
Prices
2011
Prices
Pricing Policy
Booking Changes
Combined Groups
2012
Prices
Pricing Policy
Booking Changes
Combined Groups
Field Study Locations
Barcelona Industry
Barcelona Rural
Barcelona Urban
Coastal Locations
Collserola Park
Ebro Delta
Garraf
Garrotxa
Les Garrigues
Llobregat Delta
Location Map
Montseny
Montserrat
Priorat
River Locations
Vall de Nuria
Field Study Options
Agriculture
Biology Fieldwork
Business Studies
Climate
Coastal
Ecology
Ecosystems
Environmental Impact
Geology
Glaciation
Government & Politics
Hazards
Industry
Issues
Landforms
Limestone
Pollution
Rivers
Rural Change
Rural Depopulation
Rural Rebranding
Settlement
Slopes
Soils
Tourism
Urban
Volcanic Landscapes
Water Supply
Fieldwork Methodology
Data Presentation
Methodology
Sampling
Techniques
Fieldwork Support
Classroom Support
Coursework Examples
Coursework Helpline
Site Data
Password Protection
Health and Safety
Culture Issues
Emergencies
Fieldwork Code
Foreign Office Advice
General Advice
Hotel Security
Language Survival
Planning
Risk Assessments
Risk Management
Safety Issues
Student Safety
U.K. Guidelines
Itineraries
Art
Biology
Business Studies
Combined
Ecology
Geography
Geology
Government & Politics
Spanish Language
Planning your Visit
Getting to Barcelona
Visit Preparation
What to Bring?
Syllabus Options
AQA A
AQA B
Edexcel GCE
GCSE
Intern'al Baccalaureate
OCR A
OCR B
WJEC
Syllabus Checklist
Extended Learning
A Level
GCSE
Geography Tests
Glossaries
Google Maps Compass
Map Reading
OS Maps Compass
Virtual Compass
Year 7
Year 8
Year 9
Password Protection
Other Activities
Culture and History
Geographical visits
Language Courses
Leisure
Music Tours
Tapas Meal
Walks
News
Current
News Feeds
Archives
Links
Currency Converter
Geography Links
Other Links
Related Resources
Satellite Map
Weather
Home Page
February 23, 2012
Availability | Prices 2011 | Prices 2012
 

Frequently Asked Questions

 

Accommodation: are students and teachers accommodated together on the same hotel floor?

Whenever possible, yes. Depending on numbers and room availability, groups are normally allocated a wing or floor of a hotel so all students are together in the same area. Staff rooms are strategically located next to access points such as stairs.

Room distribution is provided in the week before arrival and is subject to change.

Close  

Airline bookings: do you do these?

We could, but we currently don't. We have a bonded Travel Office that could book flights for you, but we would need to add commission to cover our costs. Most of our groups, (who are regular rebookers and come from as far as Australia), find the process of booking their own flights a very straightforward one - although we appreciate it adds to their workload. Most UK groups use the budget airlines, book the flights themselves selecting the most convenient flight and saving a lot of money in the process. Some use a local Travel Agent (which charges commission, of course), and some identify the flight, and get the students to book themselves seats online at home within a strict time slot (usually a week). This latter approach seems to achieve the lowest total cost outcome for group travel purposes.

Paying by credit card offers some protection against airline failure, and will cover the value of the tickets if it is over £100; extra costs such as replacement flights or hotels are not covered.

Check your travel insurance to make sure it covers against airlines going bankrupt. If not, International Passenger Protection, a company that offers financial failure insurances to the travel industry, offers consumers cover - from £5 for 30-day protection - via its website, protectmyholiday.com. The insurance covers the cost of the defunct flight if an airline goes into administration before the policyholder's holiday starts, or the cost of replacement flights with another airline if it goes bust after departure.

Close  

Airline failure: how can I protect against this?

If you book your own flights, paying by credit card offers some protection against airline failure, and will cover the value of the tickets if it is over £100; extra costs such as replacement flights or hotels are not covered.

Check your travel insurance to make sure it covers against airlines going bankrupt. If not, International Passenger Protection, a company that offers financial failure insurances to the travel industry, offers consumers cover - from £5 for 30-day protection - via its website, protectmyholiday.com. The insurance covers the cost of the defunct flight if an airline goes into administration before the policyholder's holiday starts, or the cost of replacement flights with another airline if it goes bust after departure.

Close  

Airport arrival: what are the airport arrival arrangements?

A member of our staff will waiting to meet your group at the airport upon arrival. We will advise you in advance who this will be.

Close  

Costs: can you separate the transport and accommodation costs on your invoicing?

We offer the field studies, transport, accommodation, civil indemnity insurance, financial bonding, etc. as a 'package'. The rates we negotiate with our providers (including the hotel and coach company) are confidential and cannot be broken down as individual items.

Close  

Costs: does the cost include all the transport once we have arrived at the airport?

The short answer is yes. We meet you at the airport and transfer you to your hotel by coach. Prices are inclusive except for the cost of flights and travel insurance.

Close  

Courses: what type of courses do you run?

We offer three types of course:

Centre-Taught Courses:

Led by Barcelona Field Studies Centre staff with specialist knowledge and fieldwork expertise who, after prior negotiation of course content, take full responsibility for teaching the course. Your active involvement is strongly encouraged, whether in
contributing to the teaching, supervising and assisting the students or in allocating students and staff to the most appropriate small working group. One or more evening tutorials are also included, dependent on the length of your course and your preferences. The evening follow-up session is normally between 18.00 and 20.00. There is a break for dinner between 20.00 and 21.00. The briefing for the following day's work is normally undertaken after dinner. Maps, worksheets and course materials are provided as appropriate.

Centre-Assisted Courses:

Tuition is shared between Barcelona Field Studies Centre teaching staff and you each day. The programme is normally designed and led by you with a Barcelona Field Studies Centre member of staff assisting during the work in the field. There are no included evening tutorials. All the facilities of the Centre are available to the group for the duration of the stay. This includes fieldwork equipment and Health and Safety advice. Groups choosing this option should ideally have familiarity with the field study sites. Inspection visits are provided free.

Centre-Taught Light Courses:

As for the Centre-Taught courses, but with a less intensive evening follow-up. The evening follow-up session lasts an hour, normally between 19.00 and 20.00 followed by a break for dinner. The briefing for the following day can be included within the pre-dinner session, or undertaken immediately afterwards at 21.00.

All options include the provision and use of fieldwork equipment and health and safety advice.

Close  

Equipment: Do you provide equipment for a group to undertake their own fieldwork?

The short answer is 'no'. Any day requiring equipment would need staffing by us. 'Free days' are an available option, but no staffing, equipment or transport are provided.

Close  

Flight booking: what happens if the flight is full before we have booked all our seats?

This is very rare, but has happened and students have been booked on alternative flights, arriving in Barcelona earlier or later the same day. All flights are met by us at the airport.

Close  

Flight cancellation: do you provide assistance if our flight home is unexpectedly cancelled?

In the event of you being unable to travel on your departure day, we can arrange accommodation and provide administrative assistance. For unexpected prolonged flight disruptions, e.g. the Eyjafjallajokull volcano eruption in April and May 2010, we can arrange coach transport home.

Close  

Flight late departure - what can we do with our luggage?

Rooms are vacated by 10.00 with luggage left at reception.

Close  

Hotel room distribution: when do we receive this?

Room distribution is provided in the week before arrival. This may be subject to change.

Close  

Hotel rules: an 'open credit card deposit' is often required on arrival. How does this work?

An open credit card voucher (on a school or personal credit card) is often prepared on arrival as insurance against any deliberate or non-accidental damage that may occur during a group's stay. This is returned on departure and we have never experienced such a voucher needing to be charged.

Close  

ICT facilities: what is available?

Free wi-fi access is provided. Staff and students should bring their own laptops, which should be kept safely locked in their rooms when not in use.

A laptop projector may be provided free of charge for Centre-Assisted groups on the following conditions:

1. Any breakage/damage/loss will be made good. The replacement value is approximately €600.
2. It is kept securely locked away when not in use.
3. It is returned by 20.00 on the final working evening.
4. It is booked well in advance.
5. It is accepted that availability cannot always be guaranteed.

Close  

Insurance: what insurance do you hold?

We carry 3 million euro public indemnity insurance which is very high for Spain. We have never had a claim on the insurance, nor are any claims pending (September 2010).

We also have 60,000 euros bonding protection provided through the Catalan Government, plus additional indemnity insurance that is provided as a common package for all Catalan Travel Agencies. In addition, the hotel and coach company have their own indemnity insurance.

Close  

Luggage: on arrival, could our bags be delivered to the hotel while we stay in the city?

Groups should carry and check-in their own luggage on first arrival at the hotel. Bags can safely be left on the coach during a city tour or deposited at left luggage facilities at Barcelona Sants station.

Close  

Meals: is there flexibility?

Generally breakfast times are 08.00-10.00 and 20.00-22.00 for the evening meal. The Hotel Victoria provides greatest flexibility if you wish to bring forward the time of your evening meal. There is no restaurant lunch provided, and no refund for missed meals.

Close  

Office location: where is your office located?

Office address: local Comercial Oasis 40, 08870 Sitges, Barcelona, Spain

BFSC Travel Office location

Close  

Prices: does the price include all the transport once we have arrived at the airport?

The short answer is yes. We meet you at the airport and transfer you to your hotel by coach. Prices are inclusive except for the cost of flights and travel insurance.

Close  

Refunds: a student has withdrawn from the trip. Can she be refunded?

Yes, up to one week before arrival. There is a refund calculation formula. For individual student withdrawals made up to one week before arrival, the total cost for the group would be recalculated using our web site calculator and the difference between the old and new totals refunded. This ensures that our fixed transport and staff costs remain covered and enables the group leader to decide his/her own student refund policy.

For individual withdrawals made less than 7 days before arrival, 100% of the total individual rate invoiced will be charged. There is no refund. An individual cancellation invoice for insurance claim purposes can be provided upon request.

No Show of individuals will be charged 100% of the total individual rate invoiced. There is no refund. An individual cancellation invoice for insurance claim purposes can be provided upon request.

Booking Conditions

Close  

Refunds: do you refund if flights are disrupted due to a travel emergency?

Groups unable to travel to us due to the Eyjafjallajokull volcano disruption in April and May 2010 were able to rebook their dates with us for later in the year at no extra cost. However, there cannot be any cast-iron guarantee of refund for failure to travel and groups should arrange travel insurance against such an eventuality.

Close  

Security of funds: what are your bonding arrangements?

BFSC Travel Office CIF: B-64932098 is fully bonded with the General Directorate of Tourism of the Generalitat of Catalonia, with the licence GC-001 747 held in the Registry of Tourism of Catalonia.

Travel bonding arrangements

Close  

Tap water - is it safe to drink?

The short answer is 'yes'. Drinking water supply is guaranteed throughout Spain. There are stringent control systems that guarantee water quality. On the other hand, your body needs time to get used to a country's water and many tourists report that what they drink from Spanish taps doesn't always agree with them for the first couple of days. Even if the tap water is drinkable, that doesn't mean it's necessarily nice and consumption of bottled water is widespread.

Close  

Towels - are these provided?

Yes, towels are provided by the hotels.

Close  

Transport: Do you provide transport for a group to undertake their own fieldwork?

The short answer is 'no'. Any field study day requiring transport would need staffing by us. 'Free days' are an available option, but no staffing, equipment or transport are provided by us and groups would need to pay for their own public transport, if required.

Close  

Travel insurance - is this included?

Travel insurance is not included in our prices, and this can normally be provided at low cost by your school or college insurers. Emergency medical repatriation cover is essential.

Close  

 

 

 

 
  Copyright © 2012 All Rights Reserved Barcelona Field Studies Centre S.L.  
Page update 8/02/12